Below you will find the form for briefing the traveler on a package tour (Surfcamp -bookings) as well as an explanation of single travel services arranged by us (flight bookings)
The combination of travel services offered is a package tour within the meaning of Directive (EU) 2015/2302.
Therefore, you can avail yourself of all EU rights that apply to package tours. Puresurfcamps GmbH bears full responsibility for the proper execution of the entire package tour. In addition, Puresurfcamps GmbH has the legally required security for the repayment of your payments and, if the transport is included in the package tour, to ensure your return transport in the event of bankruptcy.
By booking these individual travel services for your trip through our company, Puresurfcamps GmbH, you cannot exercise the rights under Directive (EU) 2015/2302 for package tours.
Our company thus is not responsible for the proper provision of these travel services. If you have any difficulties, please contact the respective service provider.
When booking individual services, there is no need to provide security for the refunding of your payment to Puresurfcamps GmbH for services that were not provided due to the bankruptcy of Puresurfcamps GmbH.
Please note that this will not result in a refund in the event of the insolvency of the service provider concerned.